I paid for a course, but I don’t see my course under my account dashboard?

If you’ve completed your payment but don’t see your course under My Courses, likely, your order is still being processed. This can happen for a few reasons, especially with cryptocurrency (BTC) payments.

Common reasons include:

• The Bitcoin mempool is congested, meaning a large number of transactions are waiting to be confirmed.
• You may have used a low transaction fee, which can delay confirmation time.
• Your payment hasn’t yet been fully confirmed on the blockchain.

Here’s what to do next:

1. Wait a Few Minutes: Most payments are confirmed within 10–60 minutes, depending on network conditions.
2. Check Your Email: You should receive an order confirmation once the payment is completed.
3. Check Your Order Status: Go to Dashboard > Order History and see if the order status is “Processing” or “Completed”.
4. Once your order status changes to “Completed”, you can access your courses from your account under Enrolled Courses.
5. Still No Access? Contact our support team with your email address or order number. We’ll help you get access as soon as possible.

Thanks for your patience—we’re here if you need assistance!